Current processing time for made to order shirts is 5-7 business days due to large order volumes, usually sooner but this just an estimate to be on the safe side. This does not include weekends or holidays. Processing times are seperate from transit times. Transit times are shown at checkout.

All orders are shipped with USPS. Once USPS is in possession of packages, we no longer have control over them. If there is ever an issue with a delay time in your order once it has shipped, please contact USPS or reach out to us and we can look up the last known location of your package.

All orders are shipped with a tracking number. Updated tracking info can be found in your email that was used during checkout. Please allow 24-48 business hours for tracking information to update through the shipping company once your order is processed as shipped.

Local pickup is available to Olive Hill, KY. If you choose local pickup at checkout, once your order is ready, I will contact you and send the pickup address.

The best way to reach us is via email. Please allow 24-48 hours for us to respond. We will get back to you as soon as possible.

Email is: Sugarskyboutique@yahoo.com

If you have emailed us and haven't yet received a response, please message us on our business page Sugar Sky Boutique